Dan Lawrence
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Articles
Recent activity by Dan Lawrence-
Webhook Mapping
Webhook Mapping is the process of matching incoming data from an external source, like a webhook, to specific fields in Bonzo. It helps organize and place the incoming information where it belongs,...
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Company Settings: Resource Links
With Resource Links, top-level users (Admins and Team Leads) can now add company-specific resource links to centralize essential tools directly on the Bonzo dashboard for their entire team. Found a...
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Campaigns: General Overview
In the world of Bonzo, Campaigns serve as powerful tools to nurture prospects, drive conversions, and maintain your business's presence. Here, we’re going to show you how to set up your campaigns, ...
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Admin Chapter 1: Settings
In this chapter you will learn how to personalize and manage your Bonzo account through various settings. Account settings allow you to customize your experience, manage security, control notificat...
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Account Settings
Account settings enable you to personalize your Bonzo experience and manage various aspects of your account. This includes controlling how your name appears to your team internally and to prospects...
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Company Settings: Labels
The Labels feature found in Company Settings allows top-level users to categorize campaigns and pipelines across their team or organization according to their intended purpose. These labels are ful...
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Admin Chapter 2: Setting Up a Team
This chapter will guide you through the process of establishing teams, setting up permissions and roles, and structuring your organization into regions, ensuring that all team members have the appr...
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Addons: Interactive Voice Response (IVR)
Interactive Voice Response (IVR) is an add-on feature that allows your team to set up an automated system that interacts with callers through pre-recorded voice messages, enabling them to navigate ...
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SMS Message Segments Explained
How does Bonzo know how many segments my message is?Please note, the segment count and their respective character lengths are determined by the carriers and are not generated by Bonzo. We just wan...
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Admin: Company Settings
Admins can access and manage Company Settings in Bonzo, setting rules and establishing functionality for the organization. These settings include Enterprise SSO Login, roles, billing, add-ons, cust...