Elijah Hammonds
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Articles
Recent activity by Elijah Hammonds-
Converting Webhook and CSV Routing to a Lead Routing Policy
If your assignment rules already live on a webhook or on your CSV import routing, you don't have to recreate them to start using Lead Routing Policies. Bonzo reads the routing you built, translates...
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Shark Tank: Claim Limits and Shared Leads Board
SummaryShark Tank is a shared board of leads that aren't being worked. If the assigned rep doesn't respond in time, the lead goes to the whole team so someone else can claim it. This article covers...
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Autodialer History
Working a list of 100 contacts rarely happens in one sitting. Something comes up, the day ends, a live conversation runs long — and the list is still half-finished.Autodialer History is where every...
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Importing Contacts
Getting your database into Bonzo is the step that everything else depends on — campaigns, pipelines, and conversations all start with contacts that are assigned to the right person and mapped to th...
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Admin: Updated Import Workflow
Importing at the Admin level lets you place contacts across multiple teams in a single import. The import flow now asks you to pick a destination before you upload your file, so every contact has a...
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Lead Routing Policies
Setting up assignment rules separately on every webhook and every import means the same logic gets rebuilt — and drifts — in a dozen places. A Lead Routing Policy holds those rules in one place, an...
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Analytics Dashboards: Bonzo Activity Insights
Knowing whether your messages are reaching prospects, and how they're responding, is critical to improving your outreach. The Analytics Dashboards in Bonzo give you visibility into message delivera...